Vinted Shoppers Share Anger Over Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.